Sheetz App Critique
Sheetz App Critique Sheetz is a gas station with a twist; it has the typical convenience store you associate with most gas stations, but the twist is their Sheetz Made to Order. Every Sheetz store has a fully equipped fast-food kitchen and touchscreens for customers to order an endless combination of their favorite treats. However, customers can have the convenience of the store brought to them through their phone with the Sheetz app. The app is linked to the My Sheetz Rewards card, which gives customers incentives to shop by earning points for free food, gas discounts, and more. Below is a critique of the app based on usability, design, and functionality, followed by recommendations for possible improvements. Usability The app is easy to learn, and customers familiar with the in-store order point will find that the app utilizes the same features. Using the same user interface in-store and on the app makes it efficient for users to remember where to find all their favorit...